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What types of payments
and credit cards
do you accept?
We accept credit
cards: Visa, Discover,
Mastercard and American
Express. PayPal
is also accepted.
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Can I cancel my
order?
Yes, as long as
the item has not
been shipped and
the vendor can cancel
in time. If the
order has already
been sent to the
vendor we will attempt
to cancel the order,
but cannot guarantee
that the cancellation
will be possible.
If you do receive
an order that was
cancelled, accept
delivery of the
item and log a support
ticket under returns
with GunSmoke Supply,
LLC. on our website
and we will reply
with return instructions.
Returns are subject
to a restocking
charge as determined
by the vendor. Sorry
but return requests
made after 10 days
cannot be accepted
as our suppliers
do not allow a late
returns grace period.
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I cancelled my order
but I haven't received
a credit yet. How
long do credits
take?
GunSmoke Supply,
LLC. submits all
requests for credits
within 24 hours
of receipt but it
may take 7-10 business
days for you to
receive your credit
slip by mail. Credits
should be reflected
your next credit
card statement or
the following one,
depending on where
you are in your
billing cycle.
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Can I return an
item that is damaged,
defective, or I
just don't want?
All purchases
are subject to developer
and distributor
return policies.
Scopes that have
been mounted on
firearms we consider
to be in USED Condition
and will not be
accepted for return.
We are unable to
process returns
on ammunition due
to liability and
safety issues. We
apologize in advance
for any inconvenience
this may cause.
Items may be returned
only in the original
packing, and all
documentation must
be included. Based
on the manufacturer's
and our supplying
warehouse's policies,
some defective products
must be sent back
to the manufacturer
for repair or replacement.
Unwanted Items
Sorry but return
requests made after
10 days cannot be
accepted as our
suppliers do not
allow a late returns
grace period. On
most new equipment
(unless otherwise
noted), items may
be returned for
a full refund (minus
freight charges
and 15% restocking
fee) within 10 days
of date of delivery,
provided the items
are returned to
us freight pre-paid
and have received
an authorization
to be returned.
Scopes that have
been mounted on
firearms we consider
to be in USED Condition
and will not be
accepted for return.
Defective
Items
If you receive a
defective Item from
us, contact us by
e-mail or on our
live help system
within 10 days of
date of delivery
and include your
invoice number.
We will issue a
UPS call tag to
pick up the defective
item and send you
a new one. Items
may be returned
only in the original
packing, and all
documentation must
be included. Based
on the manufacturer's
and our supplying
warehouse's policies,
some defective products
must be sent back
to the manufacturer
for repair or replacement.
Items Damaged in
Shipping
If your shipment
appears to be damaged
upon arrival do
not accept the shipment.
If after you open
your shipment you
find that you have
received damaged
or defective merchandise,
please e-mail us
within 5 days of
receipt of package
for a Return Authorization
Number.
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What happens if
the item I ordered
is not available?
GunSmoke Supply,
LLC. vendors ship
products before
the estimated delivery
in the vast majority
of cases. On occasion,
however, an order
may be delayed due
to availability
or other circumstances
beyond our immediate
control. In the
unlikely event there
is a change or delay
in filling your
order, a GunSmoke
Supply, LLC. Customer
Care Consultant
will notify you
via phone, U.S.
mail or e-mail.
We also have a sophisticated
back order system
online that let's
you know if a product
is available or
not. You have the
option to add back-ordered
items to your account
and have your account
notify you via email
when they are available
to purchase and
ship again.
GunSmoke Supply,
LLC. reserves
the right to cancel
your order for a
full refund at any
time.
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How long will it
take to receive
my order?
The standard shipping
time for orders
shipped via UPS
ground is 2-5 workdays.
Stipulate 3 Day
Select, 2nd Day
Air or Next Day
Air on accelerated
delivery shipments.
Additional shipping
charges will apply
due to higher rates
on accelerated delivery
shipments.
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Can I have an order
shipped to my P.O.
Box?
No. Merchandise
is primarily shipped
via UPS and UPS
requires a valid
street address.
We have also decided
that by not offering
PO shipping we greatly
reduce the chance
of fraudulent orders
and can continue
to keep costs low.
If a P.O. Box is
used as a shipping
address, an error
message will appear
when submitting
the order. GunSmoke
Supply, LLC. cannot
deliver to A.P.O.,
F.P.O. or foreign
addresses.
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Can I ship my order
to a different address?
Yes! (As long as
it is not a firearm.)
When you place your
order and come to
the Check Out screen,
just replace your
address with the
address you want
to ship your merchandise
to, then continue.
Remember to use
a street address,
not a Post Office
Box, for any shipping
address.
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How are shipping
charges calculated?
Shipping charges
vary according to
product weight and
destination. We
use the most sophisticated
programming language
to deliver real
time shipping quotes
during checkout
based on your product
weight and dimensions,
direct from the
shipping carriers.
GunSmoke Supply,
LLC. reserves the
right to a modest
handling fee which
may be added at
GunSmoke Supply,
LLC. option and
displayed as part
of your shipping
total.
Because
GunSmoke Supply,
LLC. does not inventory
many of the items
sold, your order
may be shipped directly
from one of our
authorized vendors
from the warehouse
closest to the shipping
address. The individual
vendor ultimately
determines the method
of product shipment.
Therefore, we are
not able to reduce
shipping charges
for any reason.
Most
products are shipped
via UPS because
they offer package
insurance and excellent
tracking software.
However, the method
of shipment is always
determined by the
shipping vendor.
In some cases, vendors
have special arrangements
with other package
services such as
Federal Express,
Airborne etc.
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Are your items
new & with warranty?
We sell only new,
factory-sealed items.All
warranties, stated
or implied, are
held with the product
manufacturer and
they vary from item
to item. Consult
the documentation
that came with your
purchase for details.
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How do I track
my orders?
If you place an
order online and
your credit card
information is processed,
you will receive
your UPS Tracking
Number via e-mail
and it will be available
for you in your
account area.Late
day or weekend may
take a little longer,
but we send out
tracking numbers
for every order
that ships.
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Can I make a
purchase using a
PO, COD delivery
or on credit?
We do not accept
Purchase Orders,
offer COD terms
or credit lines.
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What is the
explanation of the
FFL and why is it
important?
The National Licensing
Center (NLC) is
responsible for
determining eligibility
and acting upon
applications for
Federal firearms
licenses, Federal
explosives licenses,
and Federal explosives
users permits. Inspections
of applicants are
coordinated with
regulatory field
offices. Such applications
are required to
be filed by all
persons who intend
to engage in the
business of manufacturing,
importing, or dealing
in firearms, and
persons who intend
to engage in the
business of importing,
manufacturing or
dealing in explosive
materials. Firearms
licenses are also
issued to persons
who wish to be collectors
of curio and relic
firearms. Finally,
the NLC issues permits
to persons who intend
to acquire or transport
explosive materials
in interstate or
foreign commerce.
The
NLC is the official
repository of firearms
and explosives inspection
reports. NLC personnel
maintain the Federal
firearms license
database and the
Federal explosives
license and permittee
database and frequently
provide certifications
to ATF special agents
concerning an investigation
subject's licensed
status.
Does the law regulate
who can be in the
business?
Yes. The Gun Control
Act (GCA), administered
by the Bureau of
Alcohol, Tobacco
and Firearms (ATF)
of the Department
of the Treasury,
contains Federal
licensing standards
for various firearms
businesses (manufacturers,
importers, and dealers).
[18
U.S.C. 923(d), 27
CFR 178.47]
Who can get a license?
ATF will approve
the application
if the applicant:
Is
21 years or more
of age;
Is not prohibited
from shipping, transporting,
receiving or possessing
firearms or ammunition;
Has not willfully
violated the GCA
or its regulations;
Has not willfully
failed to disclose
material information
or willfully made
false statements
concerning material
facts in connection
with his application;
Has premises for
conducting business
or collecting; and,
The applicant certifies
that--
(1)
the business to
be conducted under
the license is not
prohibited by State
or local law in
the place where
the licensed premise
is located;
(2)
within 30 days after
the application
is approved the
business will comply
with the requirements
of State and local
law applicable to
the conduct of the
business;
(3)
the business will
not be conducted
under the license
until the requirements
of State and local
law applicable to
the business have
been met; and,
(4)
the applicant has
sent or delivered
a form to the chief
law enforcement
officer where the
premises are located
notifying the officer
that the applicant
intends to apply
for a license.
(5)
secure gun storage
or safety devices
will be available
at any place in
which firearms are
sold under the license
to persons who are
not licensees ("secure
gun storage or safety
defined in 18 U.S.C.
921 (a) (34) ) .
The
requirement to certify
to the availability
of gun storage or
safety devices was
enacted on October
22, 1998, by Public
Law 105-277. The
requirement is codified
in section 923 (d
(1) (G) of the GCA
and became effective
180 days after the
date of enactment.
[18
U.S.C. 923 (d) (1)
, 27 CFR 178.47
(b)]
Does the Federal
Government issue
a license or permit
to carry a concealed
weapon
No. Neither ATF
nor any other Federal
agency issues such
a permit or license.
Carrying permits
may be issued by
a State or local
government.
Do antique firearms
come within the
purview of the GCA?
No. "Antique
firearms" are defined
in the following:
TITLE
18 U.S.C. CHAPTER
44 SECTION 921(a)
(16)
(16)
The term "antique
firearm" means-
(A)
any firearm (including
any firearm with
a matchlock, flintlock,
percussion cap,
Or similar type
of ignition system)
manufactured in
or before 1898;
or
(B) any replica
of any firearm described
in subparagraph
(A) if such replica-
-
(i)
is not designed
or redesigned for
using rimfire or
conventional centerfire
fixed ammunition,
or
(ii)
uses rimfire or
conventional centerfire
fixed ammunition
which is no longer
manufactured in
the United States
and which is not
readily available
in the ordinary
channels of commercial
trade; or
C)
any muzzle loading
rifle muzzle loading
shotgun, or muzzle
loading pistol,
which is designed
to use black powder,
or a black powder
substitute, and
which cannot use
fixed ammunition.
For purposes of
this subparagraph,
the term 'antique
firearm" shall not
include any weapon
which incorporates
a firearm frame
or receiver, any
firearm which is
converted into a
muzzle loading weapon,
or any muzzle loading
weapon which can
be readily converted
to fire fixed ammunition
by replacing the
barrel, bolt, breech-block,
or any combination
thereof.
27
CFR 178.11
Antique
firearm. (a) Any
firearm (including
any firearm with
a matchlock, flintlock,
percussion cap,
or similar type
of ignition system)
manufactured in
or before 1898;
and (b) any replica
of any firearm described
in paragraph (a)
of this definition
if such replica
(1) is not designated
or redesignated
for using rinifire
or conventional
centerfire fixed
ammunition, or (2)
uses rinifire or
conventional centerfire
fixed ammunition
which is no longer
manufactured in
the United States
and which is not
readily available
in the ordinary
channels of commercial
trade.
Are black powder
dealers required
to be licensed as
ammo dealers under
the GCA?
No. However,
black powder dealers
are subject to the
provisions of 27
CFR Part 55, Commerce
in Explosives, which
requires that a
dealer in any quantity
of black powder
must have a license
as a dealer in low
explosives.
[18
U.S.C. 842]
May a nonlicensee
transport firearms
interstate for sporting
or other lawful
purposes?
Yes, provided the
weapon is unloaded
and in a locked
trunk or, in a vehicle
lacking a trunk,
in a locked container
other than the glove
compartment or console.
Also, the carrying
and transportation
must be lawful in
the place of origin
and destination.
[18
U.S.C. 926A, 27
CFR 178.38]
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Is it safe &
legal to purchase
guns or ammunition
online?
There are many legitimate
gun dealers who
advertise and initiate
gun sales online.
Yes, it's perfectly
legal and most operate
within the guidelines
set forth by local,
state and federal
laws. We can complete
your firearms transfer
through our vast
network of FFL retailers
in your local area.
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Do you issue
gun, ammunition
or explosives permits
or any type of hunting
licenses?
No we do
not. Neither ATF
nor any other Federal
agency issues such
a permit or license.
Carrying permits
and/or hunting permits
may be issued by
a State or local
government.
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How are you
able to offer such
low prices?
At GunSmoke Supply,
LLC. we set ourselves
apart from traditional
retail stores by
our extremely low
overhead. Walk into
a typical retail
store and you see
overhead everywhere;
elaborate display
cases, inventory
with high carrying
costs, expensive
insurance, security
and employees with
salaries and benefits.
The list goes on........Who
do you think is
paying for those
expenses?
Traditional
retail overhead
expenses can be
expensive and these
are extra expenses
that consumers ultimately
have to pay. The
question is do you
really want to pay
100% to 200% above
the wholesale price
for the privilege
of shopping in a
retail store? We
keep overhead expenses
extremely low and
pass the savings
on to you. Our prices
are a fraction of
discounted retail
sales prices and
we carry more inventory
than most traditional
stores.
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Can I pick up
my purchase to avoid
shipping & handling?
We do not allow
for local pick up.
Because GunSmoke
Supply, LLC. does
not inventory many
of the items sold,
your order may be
shipped directly
from one of our
authorized vendors
from the warehouse
closest to the shipping
address. We are
not able to reduce
shipping charges
for any reason.
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Can you special
order an item for
me?
Yes, if you do not
find an item that
you are looking
for, contact our
sales department
and we will be happy
to try and locate
the item for you.
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